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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31190
Experience:  Over 20 years fixing Electronically devices
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I have a medion E6214 laptop. I wont turn on. could this be

Customer Question

I have a medion E6214 laptop. I wont turn on. could this be caused by a very flat battery
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: E6214 laptop no problems in the past
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I cannot trouble shoot as it wont turn on
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Richard replied 1 month ago.

Hi there and welcome

As long as the power cable is connected it should still start.

Can you disconnect the power cable, then hold the power button down for 60 seconds then release.

Then connect the power cable, power on the laptop and tell me if it now starts please.

Customer: replied 1 month ago.
no nothing
Expert:  Richard replied 1 month ago.

If you connect the charger, do you see any lights show up on the Laptop at all?

Customer: replied 1 month ago.
no I was told the cost was $5 now i find its $34 not happy
Customer: replied 1 month ago.
in fact you can refund me all the money and i will ask some one else. let me know when you have actioned the refund
Expert:  Richard replied 1 month ago.

ok

Customer: replied 1 month ago.
no
Customer: replied 1 month ago.
I have been mislead at the price. I want a refund