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Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 23580
Experience:  Managing Director at Pollinate Group LLC
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How do I get into my SFW123ES safe when it show low

Customer Question

how do I get into my SFW123ES safe when it show low batteries
JA: What's the make/model of your device? How old is it?
Customer: it is a SentrySaft model SFW123ES
JA: How long has this been going on? What troubleshooting have you tried?
Customer: try to open it today did open it 3 weeks ago.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: just I put in the the code to open the safe , and green light comeson
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 7 months ago.

You will need to change the batteries.

Start by grasping the outer round portion of the case around the keypad buttons, and give it a quarter turn to the right, then pull it out, this will let you access the battery compartment to change them. You'll need 4 AA batteries to replace them.

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan

Expert:  Nathan replied 7 months ago.

Do you need more help with this?

If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan