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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 221
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My panasonic cordless phones are not holding a charge. I

Customer Question

My panasonic cordless phones are not holding a charge. I barely hear it ring> If the tv is on I can see who is calling, but when I pick up the phone to speak it is dead. Can this be fixed or is it not with it?
JA: How old is the phone?
Customer: Maybe 8 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It has been going on for a week or two - first it was the main phone and now the second one too.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I did replace the batteries recently .
Submitted: 11 days ago.
Category: Consumer Electronics
Expert:  Nathan replied 11 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 11 days ago.

Could you please give me the complete model number of the phone system, it will start with kx-tg and is found on the main base station.
Also what replacement batteries did you use, and does it appear to charge? Have you tested if it charges differently on the main base versus on the individual satellite charger stations?

Expert:  Nathan replied 5 days ago.

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