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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15733
Experience:  Over 16 years of experience installing and repairing electronics.
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I want to download HP Solutions Center for my for my HP

Customer Question

I want to download HP Solutions Center for my for my HP Photosmart 3210xi
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: HP Photosmart 3210xi All in One so I can scap as I have done for several years and which became disfunctional yesterday when Microsoft downloaded a Windows 10 update.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: My real question is how can I again scan using my HP Photosmart 3210xi using Windows 10? Tried HP PRINT AND sCAN SOFTWARE
JA: Anything else you want the electronics expert to know before I connect you?
Customer: otherwise everything else is working fine since yesterday when Microsoft updated Windows 10
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

You have two options:

1. Download the latest files for your printer from the HP website.

2. If the latest files won't work on your computer, then you can undo the Windows 10 upgrade.

Expert:  Pete replied 1 month ago.

You can download the latest files and drivers for your printer from:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdSelector/

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