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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
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I just starting using my laptop with a mouse. I would like

Customer Question

I just starting using my laptop with a mouse. I would like to disable my touchpad all together. How do I do that?
JA: What's the make/model of your device? How old is it?
Customer: It's brand new. I'm a first time user of a laptop. It's a HP 15-F272WM. Is this the info you need?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: First it just affected my screen size but I cannot seem to type an email without my screen changing.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I am not very experienced
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

I understand that you wish to disable your touchpad. May I ask how the touchpad problem is connected to the issue of the 'screen size changing or is that a separate issue?

I will be standing by, looking forward to your response.

Thank you,
Jason