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John, Engineer and electronic enthusiast for more than 12 years.
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My hp touch screen laptop with window 10 wont startup, it

Customer Question

hi there my hp touch screen laptop with window 10 wont startup, it says on the screen :
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: boot device not found, please install an operating system on your hard dick (3F0)
JA: How long has this been going on? What troubleshooting have you tried?
Customer: none
JA: Anything else you want the electronics expert to know before I connect you?
Customer: i would like to know if i am able to do anything to restore this laptop
Submitted: 18 days ago.
Category: Consumer Electronics
Expert:  Russell H. replied 18 days ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

That means a possibly serious error has occurred. It may be, unfortunately, that your hard disk has become corrupted, or has 'crashed'.

But are you sure the hard disk setup in the BIOS is in good shape? if such settings were changed, spontaneously or otherwise, then the hard disk might become un-usable and thus seem to have no operating system installed on it.

Customer: replied 18 days ago.
how can i find out if bios is in good shape its a fairly new laptop
Expert:  Russell H. replied 18 days ago.

How new is it, please?

And going into the Setup BIOS should show you the hard disk settings, and/or IDE and/or SATA settings, and setting them straight should be all that is needed, in some cases.

Customer: replied 18 days ago.
What should they be set at?
Expert:  Russell H. replied 18 days ago.

I don't know your laptop model, so I cannot provide data as to that.

Look in the Setup, find out first whether it has a IDE or EIDE section, or an SATA section.

(Those are systems of hard disk interface.)

Let me know what you find, please. And I will advise you further.

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