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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31333
Experience:  Over 20 years fixing Electronically devices
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How do you get cc on these t v, its a hdmi 1yr, I just

Customer Question

how do you get cc on these t v
JA: What's the make/model of your device? How old is it?
Customer: its a hdmi 1yr
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just started tring to get cc.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no.
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you tell me please (check on the back) the exact make and model of the TV?

Thank you

Customer: replied 2 months ago.
model#fn32d257 seriel#l532oolb7
Expert:  Richard replied 2 months ago.

I see nothing for this model sorry, can you tell me the Brand of the TV?

Customer: replied 2 months ago.
sanyo
Expert:  Richard replied 2 months ago.

thanks

do you see the button CC on your remote? At the top next to Mode.

Customer: replied 2 months ago.
no
Expert:  Richard replied 2 months ago.

ok, go to Settings, Features on the TV and tell me if you see Closed Captioning there please.

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