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Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 19557
Experience:  Managing Director at Pollinate Group LLC
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The battery died on my safe how can i open, Just one moment,

Customer Question

The battery died on my safe how can i open
JA: What's the make/model of your device? How old is it?
Customer: Just one moment
JA: How long has this been going on? What troubleshooting have you tried?
Customer: GM3659E LED
JA: Anything else you want the electronics expert to know before I connect you?
Customer: thats it
Submitted: 20 days ago.
Category: Consumer Electronics
Expert:  Nathan replied 20 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 20 days ago.

You can still access the safe to get the battery changed,

grasp the outer part of the round keypad surround, and give it about a quarter turn to the right, then pull straight out and you should be able to access the batteries, which will be 4 AA batteries.

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at and ask for Nathan.

Thank you, ***** ***** a nice day,


Expert:  Nathan replied 16 days ago.

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If so, simply reply back on this page.

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