How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 32163
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Consumer Electronics Question Here...
Richard is online now
A new question is answered every 9 seconds

I just purchased a Panasonic ZS60 camera. I cannot get the

Customer Question

I just purchased a Panasonic ZS60 camera. I cannot get the touch screen to show. I can see through the viewfinder but it won't go back and forth from viewfinder to screen. This worked when I first purchased the camera. Help
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: The camera is about 2 weeks old. The model is ZS60.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have gone through the menu looking for a way to turn the screen on but can't find any settings.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: NO
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Richard replied 3 months ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and try to turn it on.

Tell me please if it now operates correctly

Thank you