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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Pavillion 23 not powering up. I suspect the power adapter.

Customer Question

pavillion 23 not powering up. I suspect the power adapter. how can test it? I've got 19.6v from - to + on the inner wall of the jack, 19.2 from - to + center pin.
Submitted: 18 days ago.
Category: Consumer Electronics
Expert:  Louie replied 18 days ago.

Hi, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, kindly post back with clear closeup picture(s) of this jack. Please click HERE.