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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Hya pearl how's you, I'm having a problem with my skycaddie

Customer Question

hya pearl how's you
JA: What's the make/model of your device? How old is it?
Customer: I'm having a problem with my skycaddie breeze.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it won't switch on all that appears is a message saying. error. an unexpected error has occurred in in SGX update exe
JA: Anything else you want the electronics expert to know before I connect you?
Customer: tried holding down the power button and jockey stick together yes it clears the screen but when I try to restart it exactly the same happens
Submitted: 22 days ago.
Category: Consumer Electronics
Expert:  Richard replied 22 days ago.

HI there and welcome

Just to be sure, did you press and hold down the power button and push in on the joystick (like a doorbell button) at the same time for about 10 seconds. The caddie should power off. Then, power the caddie back on.

Can you confirm please this is the procedure you did

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