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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I think I have problem with Wi-Fi gate way box. xfinity

Customer Question

I think I have problem with Wi-Fi gate way box.
JA: What's the make/model of your device? How old is it?
Customer: xfinity TC805C. Thank you
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I think about 15 days thank you.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: In my Comcast. e0mail. title is guest, not my name. I tried to change password ***** name on my Wi-Fi. I failed. Thank you.
Submitted: 23 days ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 23 days ago.


I'm sorry about the issue. Is there any error or message?

What's the brand / model of the device you are trying to connect to your Xfinity TC805C modem/router's Wi-Fi / wireless?

Please let me know more details about the issue.

Please reply at the box below. Thank you,

Customer: replied 23 days ago.
can not connect your device message. I still get conned to the internet.
Expert:  Viet - Tech replied 23 days ago.

Please stay with me on this web page.

What is the model of the device you are having issue with?

Do you also have a Windows xp, vista, or 7 or 8 or 10 computer, or a Mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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