Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
What trouble are you having, please? with Netflix on (presumably) your Comcast internet service... and on some device, perhaps a computer, or a TV... ?
(I regret that I am not able to offer Live Phone Call service at this time; However, your request for Live Phone Call service is still open to other Experts in this category, and one of them may pick up on your Live Phone Call request at any time.)
OK. How does the problem with Netflix on your computer show up? please tell me about it.