How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nathan Your Own Question

Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 20348
Experience:  Managing Director at Pollinate Group LLC
59725966
Type Your Consumer Electronics Question Here...
Nathan is online now
A new question is answered every 9 seconds

Battery died on SetrySafe model i can not open door how to

Customer Question

Battery died on SetrySafe model i can not open door how to open to change the batteries?
JA: What's the make/model of your device? How old is it?
Customer: ower five yers CSW3607 BK720902 i am not sure these the model and make i do not know there i have finde out?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: last time we use couple months ago was fine now no light even to show battery low it not making any sound
JA: Anything else you want the electronics expert to know before I connect you?
Customer: just how to open for use and how now to change batterie
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 2 months ago.

Grasp the outer round portion of the keypad and rotate to the right about a 1/4 turn, then pull out, this will remove the keypad face so you can access the batteries.
Replace with 4AA batteries, put the cover back on, and you should be able to open your safe.

If you get stuck or need more help, just let me know.

Thanks,
Nathan

Expert:  Nathan replied 2 months ago.

Do you need more help with this?