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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
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MY computer updated files and now my printer won't print. I

Customer Question

MY computer updated files and now my printer won't print. I keep getting the message "printer is not connected not the internet" and I don't know how to connect it
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Television is Vizio model E470i or E5000i ao, I've tried checking the printer program and manual. I'm a novice so I not understanding it
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Right after the update yesterday
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I can't think of anything
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 2 months ago.

Hi,

I'm sorry about the issue. What's the model of your printer?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,