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Ask Viet - Tech Your Own Question

Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 35767
Experience:  Troubleshoot consumer electronics devices.
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I was called by HP. I would like to confirm this, Maybe six

Customer Question

I was called by HP . I would like to confirm this
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: Maybe six years old. Pavilion g series
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The person that called me ,his name is ***** ***** . Told me my computor was hacked. he is asking me to buy itune cards to fix it.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 3 months ago.

Hi,

I'm sorry about the issue. That was a scam; please do not follow any instruction from that person. This is a scam in order to get your money and/or your data / information from you and your computer. No one is able to know if your computer is hacked or if there is any issue with your computer. The scammer was giving you fake information in order to scam you.

As long as your computer is working fine, then you do not need to worry about anything. Please always ignore any phone call or message from anyone that you do not know or that you are not expecting.

Do you have any further question? And/or is your computer having any issue?

Please reply at the box below. Thank you,