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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
Experience:  I am here to help you!
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How do I print from my I phone6, hp envy 5642 have about

Customer Question

how do I print from my I phone6
JA: What's the make/model of your device? How old is it?
Customer: hp envy 5642 have about 5mo
JA: How long has this been going on? What troubleshooting have you tried?
Customer: none never tried
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 2 months ago.

Do you have the printer connected to your home wifi network?

Expert:  Nathan replied 2 months ago.

HI Barb, please reply back to me here on your original question to continue.

Customer: replied 2 months ago.
Phone no. Sent. Awaiting answer
Expert:  Nathan replied 2 months ago.

I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed. If you prefer to continue here in chat, that is fine too. Just let me know either way.

Thanks,

Nathan

Expert:  Nathan replied 2 months ago.

HI Barb, please reply only here, when you keep opening new questions they dont' go to me and it causes further delays.

You can try clicking on the phone offer I sent here.

Thanks,

Nathan