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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
Experience:  I am here to help you!
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Mi nombre es Sofia estoy instalanda mi impresora y no he

Customer Question

Mi nombre es Sofia estoy instalanda mi impresora y no he podido conectarla con la impresora ayudame
JA: What's the make/model of your device? How old is it?
Customer: HP officejet pro 8710 es nueva
JA: How long has this been going on? What troubleshooting have you tried?
Customer: la instale y no se si respondi bien a la pregunta autogestionado
JA: Anything else you want the electronics expert to know before I connect you?
Customer: conecte bien los cables
Submitted: 2 months ago.
Category: Consumer Electronics
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Russell H. replied 2 months ago.

Hola, gracias por ponerse en contacto JustAnswer.com. Mi nombre es Russell. Haré todo lo posible para proporcionar la respuesta correcta a su pregunta.

Yo entiendo que usted está tratando de instalar la impresora HP para imprimir a través de una conexión de red inalámbrica? ¿Es eso correcto?

¿O usted desee para que funcione a través de un cable (USB) directamente a la computadora?

Házmelo saber. Y también que me haga saber, lo que Windows (o Mac OS X) es la versión en su ordenador, por favor. Gracias.

----------------In English:------------------

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

I understand that you are trying to set up your HP printer to print through a wireless network connection? Is that correct?

Or would you wish to get it working through a cable (USB) directly to the computer?

Let me know. And also let me know, what Windows (or MAC OS X) version is on your computer, please. Thank you.