How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

Of a sudden my Panasonic DMR-PWT540 refuses to record to the

Customer Question

Hi All of a sudden my Panasonic DMR-PWT540 refuses to record to the HDD. When a timer record is set it shows REC1 when it starts, but nothing on the HDD. HDD Management says Files 96 Titles 33 Time remaining 52:33 Used 55:23.
Thanks for any suggestions.
Andy
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Can you still replay anything that is already recorded on the hard disk of the DMR-series device in question?

Customer: replied 2 months ago.
Expert:  Russell H. replied 2 months ago.

Then the hard disk isn't disabled or anything like that.

Does any error appear? or does the DMR device just appear to be recording and that's that?

(Tell me if this device never recorded anything in your experience... I doubt it, but it's just worth mentioning.)

Customer: replied 2 months ago.
No error messages. Once it showed titles that should have been recorded but was greyed out with an X in a box - manual says "The recording of the programme was not completed because of some reason"!! It's recorded heaps up until a week ago.
Expert:  Russell H. replied 2 months ago.

Is there any chance that the hard disk is, quite simply, full?

Customer: replied 2 months ago.
NO. As I said it reports 52:33 mins empty. And timer record settings report sufficient space!
Expert:  Russell H. replied 2 months ago.

OK.

No error messages, recorded OK previously, hard disk not full by any means, and no error messages.

Would you be willing to try a reset of the DMR device, even if it might erase some or all recordings currently on its hard disk?

Customer: replied 2 months ago.
No, forget it. I'll go back to Panasonic. Thanks
Expert:  Russell H. replied 2 months ago.

OK. That might be best. I presume that you would rather close this case.

Thank you for asking your question here at JustAnswer.com.

Customer: replied 2 months ago.
Thanks. Bye
Expert:  Russell H. replied 2 months ago.

Bye.