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Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5453
Experience:  Over 20 years electronics experience. How may I help you today?
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We cannot receive netflex, Pandora etc on our tv, LG

Customer Question

we cannot receive netflex, Pandora etc on our tv
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: LG 32LF500B-UA Set 2015
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 3weeks Don't know what to try
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Apps comes up on screen and cannot move it. Also 2 boxes lbox says: Available Network 2nd. box says: Signal Strength Security. Will not move
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Rusty replied 1 month ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 1 month ago.

Your TV doesn't support network functions. However, you can get an Amazon Fire stick which will allow you to access Netflix, Hulu, Pandora, Amazon Prime, and many other channels. Click here. This plugs into your TV's HDMI port, and you can access the internet channels easily.

Let me know if you have any questions. Please don't forget to rate my service with 3-5 stars so I receive credit for helping you. If you were getting Netflix before, please tell me which device you were using to get Netflix.

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