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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31332
Experience:  Over 20 years fixing Electronically devices
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My SZ Garmin will not pick up satellite!

Customer Question

My SZ White Garmin will not pick up satellite!
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Richard replied 2 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the unit and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the GPS and synch with the satellites.

Let me know the results please

Thank you

Customer: replied 2 months ago.
IT WON’T TURN OFF NOW - YOU WERE NOT THERE? CALL AGAIN!
Expert:  Richard replied 2 months ago.

Your payment failed for the phone call, so we cannot do this sorry.

Did you hold the power button down for 60 seconds with the charger disconnected?

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