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This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the unit and hold the power button to off for 60 seconds.
Release, then connect the charger and try to turn on the GPS and synch with the satellites.
Let me know the results please
Your payment failed for the phone call, so we cannot do this sorry.
Did you hold the power button down for 60 seconds with the charger disconnected?