Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...
-What INPUT are you connecting to on the back of the tv? (all inputs are labeled)
-What device are you connecting to the tv?
-If you bring up the tv menu using the button on the tv itself or the original Sony remote, is that menu in color?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
Reply back here when you are with the tv and can tell me which INPUT you are plugged into. For example-
hdmi 1 or 2 or ...
component 1 or 2 or ...
composite 1 or 2 or ...
And the model number of the DVD player.
And can verify that the menu is actually in color.
Bookmark/Favorite this site and reply back here. I will be here until 9pm PT.
Or tomorrow 7am PT.