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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 9546
Experience:  8+ years of professional experience
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I cannot unlock my bearcat. uniden bc125at bearcat it is

Customer Question

i cannot unlock my bearcat.
JA: What's the make/model of your device? How old is it?
Customer: uniden bc125at bearcat it is about one year old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since the first day i purchit it. i searched a few and they could not unlock.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: that would be all i ask.
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What error do you get on the Uniden Bearcat scanner, when you try to access what functions, please? to start with...

With that info, I can assess what's wrong, and advise you about the situation.

Customer: replied 2 months ago.
i always see a key on the upper right.i can always scan but the key is always there.
Expert:  Russell H. replied 2 months ago.

Did you set a locking code on it before this?

Customer: replied 2 months ago.
if i did it was by acccedent.
Customer: replied 2 months ago.
waiting for responce
Customer: replied 2 months ago.
waiting
Expert:  Russell H. replied 2 months ago.

When scanning, press HOLD to stop scanning.

Then, press and hold down I/O button, until prompt appears saying:

Confirm Unlock All Channels?

and then press PGM/E to confirm the unlocking of all channels.

Does that get rid of the lock icon, please? let me know. Thanks.

Expert:  Russell H. replied 2 months ago.

If this answers your question about unlocking the Uniden Bearcat, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

Customer: replied 2 months ago.
I can not scan at all.
Expert:  Russell H. replied 2 months ago.

I'm sorry to hear that.

Did the unlock icon go away, or is it still there?

What does the screen of your Bearcat scanner show? (I ask in case there's anything unusual about it.)

Customer: replied 2 months ago.
At first it was scanning then i did what you told me to do. I hit the button that says lo not io .I never saw the prompt on the screen.
Expert:  Russell H. replied 2 months ago.

Is the lock icon still showing?

Is there a button that is titled I/O ? or IO ?

Customer: replied 2 months ago.
I can not scan at all. lock is still showing.the button says l/o not i/o
Customer: replied 2 months ago.
now it is scanning but when i hit the l/o button the lock is still showing.
Expert:  Russell H. replied 2 months ago.

OK. Here's the instructions, please try them again, and observe and respond immediately (so that we can tell what's what with it, and how to help the problem) after, please:

When scanning,

press HOLD to stop scanning.

Then, press and hold down l/o button,

until prompt appears saying:

Confirm Unlock All Channels?

and then press PGM/E to confirm the unlocking of all channels.