Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
It sounds like you are referring to caller ID (CID) information,
that is not something you enter into the panasonic, as it is not a function of your telephone equipment, but rather a service provided by the phone company.
Whatever name is ***** ***** account with the phone company (att, verizon, comcast, etc) is the name that will show on outgoing caller id. So if you call me, and the name on your account is Bob Smith, then Bob Smith and your phone number will show on my phone when you call me.
If you are referring to the answering machine, or the greeting message that callers hear if you don't answer, I can advise more on that.
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.