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Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 13537
Experience:  20+ years in trade TV and Electronics
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My Kindle Paperwhite gets slower and slower and then

Customer Question

My Kindle Paperwhite gets slower and slower and then re-boots, repeatedly. Is it dying?
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Anthony replied 1 month ago.



Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you (rating bar of stars at the top of the page thanks again)



Customer: replied 1 month ago.
I am not in a position to render an opinion till I see how the Paperwhite behaves over tyhe next few days.
Expert:  Anthony replied 1 month ago.

OK that is no problem let me know however in most cases I come across resetting the kindle is all that is required as the underlying cause was glitchy firmware

Let me know anyhow question will be open


Expert:  Anthony replied 1 month ago.

How is this working out please?


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