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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 33846
Experience:  Over 20 years fixing Electronically devices
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I have a digital picture frame that will not come on. The

Customer Question

I have a digital picture frame that will not come on. The power supply tests good, but the frame unit seems to be dead. Is there any place I can take it for repair?
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Richard replied 6 months ago.

Hi there and welcome

If it is the Frame itself it will be the mainboard that has failed as all the components including power supply are integrated onto this. They do not offer to replace this unless it is covered by warranty, the reason is the mainboard is most of the value of the Frame, and hence it would cost more to repair then the value of the frame.

Is it though still under warranty?

Customer: replied 6 months ago.
Not under warranty
Expert:  Richard replied 6 months ago.

ok, then you'll need to purchase a full replacement, as I mentioned the cost to repair this is not worth it which is why no one offers it.

The cheapest I found was here

https://www.amazon.com/gp/offer-listing/B000VK7LBA/ref=dp_olp_all_mbc?ie=UTF8&condition=all

I advise on the extra $10 for new as opposed to the used products.

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