Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.
The OEM remote control for your LG Blu Ray player (the one with the Netlflix button), is available for purchase through Amazon at the link below:
If you need further assistance let me know. Also, please do click a 3-5 STAR rating for my efforts before you go. That is how I am credited for my efforts by the site.
So you need further assistance with this?