How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 221
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

Need Help with Map quest

Customer Question

Need Help with Map quest
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Please tell me, what website address you are using, or are you using a MapQuest app, and other similar details... e.g. if you are accessing MapQuest on a Dell computer, or some other sort of platform.

Let me know, and I will advise you how to proceed.

Customer: replied 1 month ago.
Using it takes all my info then asks me to log on to a site...but gives no way to get there,
Expert:  Russell H. replied 1 month ago.

What is the exact and full text of the message to log on, please?

From that message, I should be able to tell you what is wrong, or how to proceed.

Expert:  Russell H. replied 1 month ago.

If you want, I can remotely control your computer - while you watch what I am doing - and find out what is wrong.