I'm sorry about the issue. Have you tried to copy your folders / recordings to the computer, then use the Format option on the recorder, then see if you can record?
- Do you also have a windows xp, vista, or 7 or 8 or 10, or mac computer?
Please reply at the box below. Thank you,
Please try now, and check. If you do not know how to transfer to computer or how to use the format option on the recorder, please let me know. Please get back to me when you can. Thank you,
I'm sorry; that is really strange as it's not in the manual. I'm an independent support tech. Our customer service can certain adjust any billing for you. Is there any other electronic or computer issue you need help with today? Please let me know. Thank you.
You're welcome. I'll have our customer service contact you about the billing. Thank you,