How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

Tried to boot my computer on...black xcreen...I can only see

Customer Question

tried to boot my computer on...black xcreen...I can only see the cursor on the screen
JA: How long has this been going on?
Customer: just tonight
JA: What troubleshooting have you tried?
Customer: manual shut down...also changeed monitors
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Richard replied 3 months ago.

Hi there and welcome

Can you tell me please the make and model of your computer?

And the version of windows you are running?

Thank you

Related Consumer Electronics Questions