Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
Don't worry, you can remove that number from the blocked call list.
Grab a handset, and key in Menu #217
then scroll up/down through the list to find the desired number,
with it on screen, press the ERASE button below the screen
up/down to YES, SELECT, OFF
repeat as needed for other numbers.
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service using the stars at the top of the page; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a nice day,