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Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 36462
Experience:  Troubleshoot consumer electronics devices.
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Whilst reading a www link I pressed it and immediately lost

Customer Question

Whilst reading a www link I pressed it and immediately lost over a half inch at the top of the page.
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 7 months ago.

Hi,

I'm sorry about the issue. Please press and hold (or slide and hold) the power on / off button / switch on your kindle for about 45 seconds, then turn it back on and check.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Tech replied 7 months ago.

After doing the step above, what is showing on the kindle's screen now?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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