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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 221
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I can't find my remote for the DMP BD60 anywhere for months.

Customer Question

I can't find my remote for the DMP BD60 anywhere for months. It needs a firmware update (its on my screen right now) but I can't say OK to accept the YES button. Can I program another brand's remote to do that?
JA: How long has this been going on?
Customer: just now plugging it into the internet
JA: What troubleshooting have you tried?
Customer: you're not a live person are you?
JA: No. I'm the Technician's Assistant.
Customer: I don't have a remote to push OK and there is only a Play, pause and stop button on the console
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: nope
Submitted: 2 months ago.
Category: Consumer Electronics
Customer: replied 2 months ago.
Customer: replied 2 months ago.
I DO NOT authorize an additional $27 charge to my credit card!!
Expert:  Nathan replied 2 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Do you still need help with this?

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