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John, Engineer and electronic enthusiast for more than 12 years.
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MODEL KX-TG294SK / SPAG31HNN@-1 cordless phone and answering

Customer Question

MODEL KX-TG294SK / SPAG31HNN@-1 cordless phone and answering machine . . . one remote suddenly started flashing a bright light on top. The screen was dead and no tone was heard. I checked the batteries - my Fluke meter showed them almost dead. I purchased some identical capacity batteries installed them, plugged the remote into another charger and placed its remote into the failed units charger. The failed remote again killed the batteries, but the swapped unit was just fine in the original charger. I guess the problem is in the remote and not in the charger or batteries. On a sticker in the battery compartment there is another sticker with # KX-TGA470. There was no burned odor in the remote. How can you help me? Thank you very much.
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Greg A. replied 2 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) How many TOTAL cordless handsets do you have with this system?

2) What is the AGE of this system?

3) WHEN did this issue first begin or was noticed?


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