Hello,My name is ***** ***** and I look forward to assisting you today.
In most cases, the problem is a faulted configuration.
Please, follow the instructions below to reset your Kindle. It will erase everything on it, including the faults. After it is reset, you can simply reconfigure it just as you did when you first purchased it.
- Swipe down from the top of the screen and tap Settings. - Tap Device Options, and then tap Reset to Factory Defaults. - Tap Reset to confirm.
After the reset is complete, you can log into your wireless signal & account. Once that is complete, your books will download.
One quick note: This is my job; however, I only get credit for my time, if you rate my help with 3 Stars or more. I would prefer a 5 star rating, if you are satisfied. If you are not happy with my answer below, please let me know so we can continue.
I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)
Please, do not forget to rate my help on this page.
Thank you again, - Jason
In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"
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