Hello, my name is Rusty. Was this working before? Which operating system do you use on your computer? They are plugged into a computer, right?
Was it working before?
That is an automated email, I didn't send it. Give me just a minute.
Unplug the speakers, and touch the jack. Does that produce a slight buzz?
Ok, plug them into your cell phone, and play anything that produces audio. Are you able to get any sound from the speakers that way? Make sure your volume is turned up.
Anything with a headphone jack?