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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
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I have no sound comping from my speakers

Customer Question

I have no sound comping from my speakers
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Rusty replied 3 months ago.

Hello, my name is Rusty. Was this working before? Which operating system do you use on your computer? They are plugged into a computer, right?

Customer: replied 3 months ago.
windows 10
Customer: replied 3 months ago.
of course they are plugged into my comp
Expert:  Rusty replied 3 months ago.

Was it working before?

Customer: replied 3 months ago.
I just did
Customer: replied 3 months ago.
no I do not want to switch to phone call
Expert:  Rusty replied 3 months ago.

That is an automated email, I didn't send it. Give me just a minute.

Expert:  Rusty replied 3 months ago.

Unplug the speakers, and touch the jack. Does that produce a slight buzz?

Customer: replied 3 months ago.
hello are you still there
no it does not produce a slight buzzuing sound
Expert:  Rusty replied 3 months ago.

Ok, plug them into your cell phone, and play anything that produces audio. Are you able to get any sound from the speakers that way? Make sure your volume is turned up.

Customer: replied 3 months ago.
I do not have a cell phone
Expert:  Rusty replied 3 months ago.

Anything with a headphone jack?

Customer: replied 3 months ago.
no I have no other devices to plug them into
Customer: replied 3 months ago.
ok thank you