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Your Garmin Approach may need updating with Garmin Express. Not being able to save a golf score may be a symptom of such a need for an update... not a periodic update, but perhaps a remedial update.
Or, you may not have specified a location or name for the score first, or the like.
That is done by connecting the Approach to a computer running the Garmin Express program, basically.
When connected to the computer, you could also transfer scores to the computer.