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John, Engineer and electronic enthusiast for more than 12 years.
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What causes my sureshot to not work on one particular

Customer Question

what causes my sureshot to not work on one particular course/ it works on others
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

I will need to ask about just how it does not work, before giving any opinion: does it fail to show a position? or fail to recognize your course? or what other failure does it display on your home course (or on other courses) ?

Also, how old is the Sureshot device in question?

Please use the Reply To Expert function to let me know, and I will advise you.

Customer: replied 9 months ago.
It simply closes down e.g the whole thing just goes blank
Customer: replied 9 months ago.
it is approximately 2/3 years old
Customer: replied 9 months ago.
It is only on the one course which happens to be my home course
Expert:  Russell H. replied 9 months ago.

Does the whole screen go blank to the edges? or just the map portion of it?

Does the map of the course show at all? even temporarily? or does it just not show at all, except for the blankness, when you select that course?

Customer: replied 9 months ago.
It is fine for a couple of holes then it closes down completely then I have to start it up again and it may or may not work for another hole then it closes down again and I usually leave it in frustration
Expert:  Russell H. replied 9 months ago.

Does this only happen on some courses, but not on others? it really sounds like a battery power problem, but if it were, you would expect it to fail on each and every course, period.

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