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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I have purchased a 2016 Honda CR-V 2 weeks ago. The dealer

Customer Question

I have purchased a 2016 Honda CR-V 2 weeks ago.
The dealer said I can connect my Samsung Galaxy Note 4 cell phone to the Large Panasonic screen for easier viewing.
I have downloaded both Mirror link and Sygic Car Navigation as per the car dealers instructions.
It does not work at all.
Now the dealer tells my my phone is not compatible SUV.
Does Panasonic have a patch or an update for my Samsung Galaxy Note 4 cell phone?
Samsung does not so I am asking you for your help.
Thank you,
George *****
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I will need to ask first of all, an important question, please:

- What model # (or even, what model line or model name) is the Panasonic device in your 2016 Honda CR-V ?

(And also worth asking, if you aren't sure of the model... Is it factory-installed, or aftermarket installed?)

Customer: replied 2 months ago.
2016 Honda CR-V EX-L
Customer: replied 2 months ago.
A Panasonic Radio
Customer: replied 2 months ago.
from Factory
Expert:  Russell H. replied 2 months ago.

OK, I'm sorry to have to say it, but I don't have access (myself) to model #s for factory-installed devices. Without the model #, I myself would not know how to advise you - but I have Opted Out, and opened the case to other Experts in this category, since another Expert here may know how to proceed with the case.

Thank you for your patience with the process so far.

If and when another Expert takes up the case, you ought to receive a notification email.

Customer: replied 2 months ago.
If this is not a FREE Consultation then Void my Questions and thank you for your time.
Let me know,
Thank you,
George ****
Customer: replied 2 months ago.
Russell H. ?