My name is***** to hear you are having this problem with your Clavinova.
How was the USB device formatted? Was it formatted by the clavinova?Do you have another USB device you can try?
Do you have access to a different Clavinova you can test the devices on?
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Ok, if would like any additional information or assistance, please do not hesitate to let me know.
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Hi, just checking in on your question, do you need any further assistance?