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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 16498
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a cop 565gp...i have purchased a approved usb to

Customer Question

I have a cop 565gp...i have purchased a approved usb to record audio files.
Usb has been formatted and when I follow all steps to record I start the recording and message.... Device busy... Comes up...i have also tried to change midi to audio on usb and same message appears somewhere during song... Very frustrated..
Submitted: 6 months ago.
Category: Consumer Electronics
Customer: replied 6 months ago.
It is a Yamaha clp 565gp
Expert:  Pete replied 6 months ago.

Hi Angela,

My name is***** to hear you are having this problem with your Clavinova.

How was the USB device formatted? Was it formatted by the clavinova?
Do you have another USB device you can try?

Customer: replied 6 months ago.
I formatted it in the device and this makes the 4th device used all the same results
Expert:  Pete replied 6 months ago.

Do you have access to a different Clavinova you can test the devices on?

Customer: replied 6 months ago.
No... But my question now is do I still have to pay $24 for not getting any more information than I already know?
Expert:  Pete replied 6 months ago.

Your satisfaction is guaranteed; I have been paid nothing and your deposit remains on your JustAnswer account.

Customer: replied 6 months ago.
Ok I was trying to figure out how this worked and get an answer but I'm going to go where I bought it from and let them deal with it... Something isn't right.
Expert:  Pete replied 6 months ago.

Ok, if would like any additional information or assistance, please do not hesitate to let me know.

Best,

Pete.

Customer: replied 6 months ago.
I will the place I bought it from will be here shortly to look at the piano and see what is going on
Expert:  Pete replied 6 months ago.

Ok, great!

You can reply back here at any time..

Pete.

Expert:  Pete replied 6 months ago.

Hi, just checking in on your question, do you need any further assistance?