Thanks for getting back to me, you were offline when I replied previously.
Do you have another scanner available that you can use to test if the XE-A507 setup is ok and it is able to receive the barcode information?
Hi, just checking in on your question. How did things turn out for you?
Ok, so it appears the scanner you purchased is faulty - in that case it should be returned.
Let me know if I can be of any further assistance at all.