Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I am doing research on that issue, and will post again with results shortly. Thank you for your patience, meanwhile.
That model # you stated, I regret to have to mention, appears to be that of an Asus laptop.
Please tell me what the handset itself is, and whether it is Bluetooth or other technological type, and whether it is plugged into the laptop. Thanks.