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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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25 second delay before dial tone

Customer Question

25 second delay before dial tone
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.

Sorry to hear that you're having trouble with this but I'll do my best to help you, Noreen.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?

Customer: replied 2 months ago.
Four handets, all have delay, landline, dsl on same line
Expert:  Nathan replied 2 months ago.

Thank you.

That type of delay is usually a phone company fault, but it could be a bad relay in the panasonic base station.

To isolate that further, we'd really need to test another device.

Would it be possible for you to plug a different phone, preferably just a regular corded/wall phone, into the wall jack currently used by the panasonic, and test that to see if it has the same issue? You can buy a basic corded phone inexpensively at walmart for example, or borrow one from a neighbor for a few minutes.

Expert:  Nathan replied 2 months ago.

Were you able to test this?

Expert:  Nathan replied 2 months ago.

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