Hello & Welcome,
Sorry to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) The FULL Model Number of the device you are working with? If you're not sure, if you can find the SERIAL number and send it back, I may be able to find the model.
2) The AGE of the device?
3) How long was the device in the water and then allowed to "dry"?
NOTE: What I'm try to determine is if it is "worth it" to try to repair it (or not).
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)
P.S. If worst comes to worst, I will let you know that you MAY be able to have the device repaired using the "Out-of-Warranty" repair service for a flat fee. To get a quote on that fee, you can use the following link and then select your device model from the pull-down list.
NOTE: Any such repair comes with a 90 day warranty, give you plenty of time to TEST the repaired unit.