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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 226
Experience:  I am here to help you!
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I have panasonic z28 dir hooked up to sat. box and tv.

Customer Question

I have panasonic z28 dir hooked up to sat. box and tv. Cannot record. can watch dvd but can't record anything from saved stuff on dvr
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: samsung, model # UN38FH5000F, age 3-4 years old
JA: What troubleshooting have you tried?
Customer: I've tried different ways of connecting to dvd, recorder and tv... nothing seems to work.
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I feel like it's that I'm not connecting it correctly
Submitted: 5 months ago.
Category: Consumer Electronics
Expert:  Rusty replied 5 months ago.

Welcome. My name is ***** ***** experienced field technician. We are now

connected together on this convenient website where I am able to help you.

To get started, I need to know you can see this message and are able to reply

to me here...

Can you double check the model number? I am pulling up a camera with that model number.
_________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Customer: replied 5 months ago.
try samsung AA59-00600A... THAT'S ON THE RMOTE
Customer: replied 5 months ago.
OK....TRY UN39FH5000FXZA
Expert:  Rusty replied 5 months ago.

It is saying your payment failed. I cannot do a phone call without payment going through. Customer service can investigate.

Customer: replied 5 months ago.
just continue online, please
Expert:  Rusty replied 5 months ago.

Ok, I need to know what type of equipment it is.

Customer: replied 5 months ago.
It's ok... I need to stop. This is too frustrating. Thank you.
Expert:  Rusty replied 5 months ago.

If you tell me whether or not it's a VCR, DVD recorder, or a blender, I can help you. Otherwise, I pulled up a digital camera with the first model number.