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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17014
Experience:  Over 16 years of experience installing and repairing electronics.
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Vingcard 2100 series keycards are not encodind

Customer Question

vingcard 2100 series keycards are not encodind
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Pete replied 10 months ago.

Hi there,

Are you getting an error code on the Vingcard machine?

Customer: replied 10 months ago.
Expert:  Pete replied 10 months ago.

What is the error code please?

Customer: replied 10 months ago.
encoder is not responding-even before I slide key card to encoder.
Expert:  Pete replied 10 months ago.

If this is happening before the card is even being swiped, then it sounds like the power supply is providing too low a voltage to properly sustain the encoder.

The power supply will need to be tested and replaced. It is located within the base.

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You can reply back again at any time if you need more info.

Thanks,

Pete.

Expert:  Pete replied 10 months ago.

Hi, just checking in on your question, do you need any further assistance?