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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I would like to download photos from my Canon Power Shot

Customer Question

I would like to download photos from my Canon Power Shot A1000IS but don't have a driver disk.
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: It may be over 5 years old.
JA: What troubleshooting have you tried?
Customer: Tried internet to download driver but no success.
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no, thank you.
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 2 months ago.


I'm sorry about the issue. What happens when you connect the camera to the computer?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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