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Ask Viet - Tech Your Own Question

Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 35243
Experience:  Troubleshoot consumer electronics devices.
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I am trying to delete my mail box from being full, have

Customer Question

I am trying to delete my mail box from being full, have tried to
accomplish this to no avail. Please help. Gloria E. Martin
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 4 months ago.

Hi,

I'm sorry about the issue. What happens when you erase a message?

Would you like to erase all messages now?

Please reply at the box below. Thank you,

Customer: replied 4 months ago.
Do not call: I would like to know how to erase my mail box every so often, it is now full.
Please tell me how to clean out the box?
Expert:  Viet - Tech replied 4 months ago.

Solution #1:

- To erase all messages, on the phone base unit, press the ERASE button twice quickly when the phone is not in use.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Tech replied 4 months ago.

Solution #2:

- To erase one message at a time, on the phone base unit, press the PLAY button (which has the triangle and square icons on it), then you can use the RIGHT ARROW button to play the message you want. Then when a message you want to delete is currently playing, press the ERASE button.

; Please click on the website below for full instructions / illustrations:

http://i.imgur.com/bsXqd5O.jpg

; The above two solutions are used on the phone's base unit for deleting messages. If you'd like to use the handset for deleting messages, please do the following solutions:

Solution #3:

- On the phone handset, to erase all messages, Press Menu, then press these four keys #325. Then press Up / Down arrow button to select option Yes, then press SELECT, then select OFF.

Solution #4:

- To erase all messages, on the handset, press MENU button on the handset, then press Up / Down arrow buttons to select option Answering device, then press SELECT. Then press the two buttons *5.

Solution #5:

- To erase one message at a time, press the following five buttons to listen to all messages: MENU #324. Then press the Left / Right arrow buttons to play the message you want. When the message you want to delete is currently playing, press the two buttons *4 to delete.
; For full details, please click on the website below:

http://i.imgur.com/MJFDaWo.jpg

- I recommend to use the base unit to erase messages since it's easier than using the handset.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet - Tech replied 4 months ago.

Hi,

How is it going? Do you still need help with this issue or with anything else?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,