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Rusty
Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5824
Experience:  Over 20 years electronics experience. How may I help you today?
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We need desperate help on programming our cash register

Customer Question

we need desperate help on programming our cash register
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Steve G. replied 8 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Now..what is the make and model of the register please?

Customer: replied 8 months ago.
Sharp xe206
Customer: replied 8 months ago.
We somehow changed the tax rate as we were adding a new department.
Expert:  Steve G. replied 8 months ago.

I can't call you at the moment. I am going to opt out of this question which will allow other experts to chime in and give you a call.

Hold on please.

Steve

Customer: replied 8 months ago.
Thanks how soon can they call?? Desperate here.
Expert:  Rusty replied 8 months ago.

Hello, my name is***** to hear you're having trouble. I'm a business man, I feel your pain. Before a phone call, I want you to do the following procedure. Click here, look at page 28 on the bottom. That is how to program tax. Please try this first, and tell me how it works.

Customer: replied 8 months ago.
Ok, please dont call. We found a different rep.
Expert:  Rusty replied 8 months ago.

Ok, the phone calls are automated. You can ignore them. Don't rate my answer and you won't be charged for my time.

Customer: replied 8 months ago.
Thank you for what you did.
Customer: replied 8 months ago.
No! I'm nit happy getting charged fir a phone call that never happened. Please credit back the $26. We never spo keep with your rep abd understood when i replied ti x as beck the phk ne call that it wouldn't get charged then. Please take care if asap