HI there and welcome Ray
Can you view the manual here and follow the instructions on Page 12 to change the Language.
I have provided the manual as then you can see pictures of the steps you need to take.
Let me know please how you go
can you follow the steps on page 14 to reset it please which will return it to new and default to English
Let me know please how you go.
By default it would go to English.
When you reset it, what actually happens? Does it go through the reset procedure?
The reset procedure I had you do, that you said you did many times, on page 14.
No problem, though I am not sure why your not following my request and doing the instructions I gave you. You indicated you did the reset many times, I asked you what it did straight after doing the reset and you replied asking what reset I am referring to.....
Then this message, I think its best I opt out and stop working with you any further.
Thank you and all the best.